Terms & Condition
The terms and conditions are an international agreement between the user and The US Printing. If you are visiting our website, you must abide by the terms and conditions below. The US Printing is entitled to change, alter, dismiss, or disqualify any term herein at any time without prior notice. These terms and conditions will guide the wholesale and purchase models.
Copyright
The US Printing Company has a firm copyright policy. We do not allow any other person, organization, or entity to use our name, logo, or company graphical illustration for their personal use without our permission. Anything that is uploaded or displayed on our website is ours, and no one has the right to use it or even alter it for their personal or commercial use. We will take strong legal action if we find any violations.
Return and refund policy
We have a very alluring user-friendly return policy, as you can return your order only if you find any mishaps in printing, quality, or size issues within the 48-hour time deadline. You are bound to inform us within 24 hours of receiving the issue in our service; otherwise, the company will mark the order as delivered.
We also provide you with another policy of refunds that is based on some serious or severe incompatibility with your demands. One of our team members at senior post will examine your claims and provide his findings and final verdict to the higher authorities. The authorities will decide whether a refund will be granted or not, and you are not authorized to take this decision in any of the legal institutions of the state.
Order acceptance/cancellation policy
You need to pay a particular portion of the agreed amount in advance with the surety of all taxes, and charges are paid. You can choose the most trusted and secure means to pay the dues.
The US Printing Company reserves the right to cancel, halt, or totally reject the order if the user is not able to fulfill the agreement terms and conditions, and delay the payment. You can only request a change until the requirements go into production; after that, we don’t accept any modifications. Furthermore, you are bound to pay the service fee, tax, or any charge that is imposed by the author or the government.
Price and services
The company can alter the cost of any of their products at any time and at any level. Also, we can halt all of our services due to any issue without prior notice.
Warranty/Guarantee
The US Printing does not believe in a warranty for its products, but we are providing an alluring policy of refund, which you can read above in the paragraph.
Late delivery
The US Printing is responsible enough to deliver your products at your deadline, but we are not responsible for the delay or late delivery by other or third-party courier services.
Accord
These terms and conditions act as an agreement between the customers and The US Printing. Both parties are bound to fulfill the whole requirement and respect each other at an equal level. The customer does not have the right to challenge any of the rules and regulations of the company in any institution of the state.
Order Cancellation
The US Printing will cancel your order before printing or shipping. However, if your ordered item has been shipped, it cannot be cancelled. Orders may be cancelled during the various production stages, but cancellation charges will apply. Our customer service team will inform you of any cancellation charges.
1) Orders are placed online.
2) Orders are reworked in our design department.
3) Orders are sent to the press.
4) Orders are collected by the shipping firm and shipped.
All orders are cancellable before stage 2. If an order is cancelled in stage 1, you will be charged $15 plus 5% of the total amount to cover payment processing, bank charges, and our design department fees. For orders cancelled in stage 2, a minimum of 20% of the total order amount is deducted as cancellation fees to cover our design department’s charges. After an order enters Stage 3, we can still try to cancel the order, but we cannot guarantee order cancellation. However, if the order is still in stage 3 and the user wants to have it cancelled, a minimum of 50% of the total order amount is deducted to cover expenses. Once an order reaches stage 4, it cannot be cancelled.
Design Orders
Once an order has been placed successfully, no refunds are issued for any design service orders.
Returns And Refunds
As all orders are unique, all sales are final. If we verify that we made an error, we will reprint the order. There are no refunds or credits.
RE-PRINTS
The customer must notify The US Printing within 3 business days of order delivery of any defects, damage, or missing items discovered in the delivered products. The US Printing.com will not be responsible for any claims for defects, damage, or missing items that are not filed within 3 business days of the delivery date.
To receive replacement products, the customer must return (at their own expense) at least 99% of the received product within 10 days of the initial order delivery date. Without prior written authorization from GlobalCustomPackaging.comTM, no returns will be accepted.
All charges related to expedited printing (rush printing or shipping) are not refundable, including those orders that are returned for any reason. No Exceptions.